What is a Gift?
A Gift is a one-time product send to creators you already picked. You choose the people and the products. Each creator gets an email with a claim link. They confirm their shipping address and any product options. Only then does Growi create the Shopify order.
That delay is the point. You do not create unpaid orders for expired addresses or the wrong size. The creator claims first; your warehouse ships second.
Gifts vs Sample Programs vs ambassador samples |
Gifts: you choose the recipients. No open link. No application. |
How to send a gift
Go to Stores > Shopify in the left sidebar.
Open the Gifts tab.
Click Send gift.
Search and select one or more creators. Anyone in your Creator Database can be selected; they do not need to be in a campaign.
Add products. Quantity defaults to 1. Leave the option as Let creator pick so they choose size or flavor on the claim page, or lock a specific variant yourself.
Optional: add a short message for the email, pick an email design, and set how many days the claim link stays open (default 14).
Click Send gift.
What happens next
Growi emails each creator a claim link. You can also copy the link from the Gifts table if you want to send it yourself.
The gift sits in Awaiting claim until they open the link, confirm shipping, and pick any remaining options.
When they claim, Growi creates the Shopify order. Status becomes Claimed. Fulfill that order in Shopify like any other sample.
Gift statuses
Awaiting claim: Email sent. No Shopify order yet.
Claimed: Creator confirmed. Order exists in Shopify.
Expired: They did not claim before the date you set. No order was created.
Cancelled: You cancelled it. The claim link no longer works.
Managing gifts
Resend the claim email for a gift that is still awaiting claim.
Cancel an unclaimed gift if you sent it by mistake or the creator is no longer a fit.
Search by creator. Filter by status.
FAQs
Do gifts show up in Sample Requests?
No. Track them on the Gifts tab. Sample Requests is for ambassador, Sample Program, and campaign requests that need your approval.
Can I send the same gift to several creators at once?
Yes. Select multiple creators in Send gift. Each person gets their own claim link and (after they claim) their own Shopify order.
What if the creator has no email?
Copy the claim URL from the Gifts table and send it another way (DM, SMS, WhatsApp).
Is a gift an affiliate sale?
No. Gift orders do not pay commission.