Step 1 — Switch Into the Brand Account
From your agency dashboard, switch into the brand you want to configure.
Click your agency name in the top-left corner of the dashboard.
Select Switch brands from the dropdown.
Find and click on the brand you want to configure (you can search by name).
The dashboard will reload and you'll now be inside that brand's account. Confirm by checking the brand name shown in the top-left.
Step 2 — Go to Settings → General
Now navigate to the brand's settings.
In the left sidebar, click Settings.
Make sure you're on the General tab (selected by default).
Scroll down to the Billing & Documents section.
Step 3 — Enable "Let Brand Manage Payouts"
Find the toggle labeled Let brand manage payouts.
Click the toggle to turn it on — it will turn blue/purple when active.
Click Save settings in the bottom-right corner.
Step 4 — Brand Adds a Payment Method & Funds Their Balance
This is what the brand does on their end after the toggle is enabled.
The brand logs in to their Growi account.
In the left sidebar, they click Pay Creators.
At the top of the page, they click Add Balance.
A panel opens. If no payment method is saved yet, they'll see "No Payment Method on File." They click Add payment method to add their card or bank account.
Once a payment method is saved, they return to Add Balance, enter an amount, and fund their account. They can then pay creators directly from their balance.
If brand wishes, they can also pay invoices directly from the attached payment method instead of adding balance first.
Payment Method Fees
These fees are charged by our payment processor, not by Growi.
ACH (bank transfer): Free. Recommended for larger or recurring top-ups.
Credit card: 3% flat fee. Useful when the brand needs to fund quickly.