When would I use this?
Sometimes a creator gets paid outside of Growi — maybe you sent them a wire transfer, paid through PayPal, or handled it manually through your finance team. In that case, you'll want to reflect that payment inside Growi so your records stay accurate and your team isn't confused about what's been paid and what's still outstanding.
Marking an invoice as manually paid doesn't process any money — it simply updates the status in Growi so everything is in sync.
How to mark an invoice as paid
Step 1 — Go to Pay Creators
In the left sidebar, scroll to the CRM section and click Pay Creators.
Step 2 — Select the creator
Find the creator whose invoice you want to mark as paid and check the checkbox next to their name.
Step 3 — Click Pay in the action bar
The floating action bar will appear at the bottom of the screen. Click Pay.
Step 4 — Click 'Manually mark as paid'
In the Select Payment Method modal, look for the Manually mark as paid button in the top right corner of the modal (next to the + icon). Click it.
Step 5 — Confirm
Confirm the action. The invoice will now show as paid in Growi. No actual payment is processed through the platform — this is purely a record update.
💡 Tip: This is especially useful for agencies managing brands that handle some payments externally. Keeping your Growi records up to date means your team always has an accurate view of what's been paid and what's still owed.